Prototype, Database, Custom System
Alumicor is a division of Apogee Enterprises, a leading supplier of architectural aluminum building products and systems. The company which has been in business since 1959, operates out of four manufacturing plants, possessing the ability to address any architectural aluminum based need pertaining to the design, supply and installation systems.
Hubnest was awarded to create a Robotic Processing Automation Plan. The goal was to help prototype an eCommerce automation system that would be deployed nationwide. The system would need to integrate with their accounting, purchase order, customer databases, and inventory systems for a seamless process.
The prototype was set to deploy in Alumicor’s maritimes market for testing. We conducted a controlled test environment with in-person user ‘client’ tests for behavior data. Identified verbal and non-verbal stumbling blocks, and refined continuously. The result of the prototype :
- Administrative human resources were reduced by 32%
- Customer Retention increased with improved purchasing experience
- Average checkout transaction value increased.
- Improve workflow process with integrated departments
- 5% customer winback